No business likes to lose customers. And today‘s business world is more competitive than ever. Your customers have more options and
Artificial intelligence is generating a lot of deserved attention for ushering in wide-ranging changes not only in tech but in many aspects
The AI Minute is our daily podcast about AI. It was designed originally to be a minute (or so) of the latest
DataGravity for Availability joins DataGravity for Virtualization in the DataGravity data management suite.
Marchex taps a goldmine of call data to derive customer intent and agent performance.
Everyone loves a great conversation. And the conversational U.I. is coming on quickly. Chatbots have been all the rage for the past
Amazon‘s Echo and Google‘s Home are the two most compelling products in the new smart-speaker market. It‘s a fascinating space to watch,
Today‘s REITs have to explore the connectivity question to remain competitive.
Is the Network Operations Center is an asset or a liability?
Would you like to know what your customers want before they do? Of course. Every business wants to be able to anticipate