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Pilot No Shows, Forces Delta to Cancel Last Ever Boeing 747 Flight Departing U.S.

Just last week Delta told investors that their operation was so good only weather could snarl it. I suggested this was hubris along the lines of American‘s Doug Parker claiming his airline would never lose money again -- and I suggested that the Atlanta-based airline, known for IT meltdowns, had better hope as well that "all of their pilots stay happy" because pilots can bring down any airline. Today Delta was scheduled to fly its last-eve

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Quick: 1000 Free Marriott Points (Transfers to Starwood)

Marriott will give you 1000 points for answering a simple question on Twitter. And here‘s the answer. Continue reading Quick: 1000 Free Marriott Points (Transfers to Starwood)...

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Right Now: Atlanta Airport Loses Power, Passengers Trapped and TSA Yelling

Atlanta‘s airport is experiencing a significant power outage. Passengers are trapped on planes, as jetways can‘t move. People are stuck on escalators, not allowed up or down. And TSA agents are yelling. Continue reading Right Now: Atlanta Airport Loses Power, Passengers Trapped and TSA Yelling...

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American Will Start Cleaning Vents on All Their Planes

On Friday I wrote that flight attendants had shamed American will photos of dirty vents and as a result the airline would start cleaning the vents on Airbus A330 and A320 aircraft. There‘s even more good news to report. Continue reading American Will Start Cleaning Vents on All Their Planes...

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Review: American Airlines Boeing 787-9 Business Class, Paris Dallas

Ultimately I consider business class to be primarily about the seat, and that‘s just where American shines. I prefer them over British Airways, Lufthansa, Delta (I haven‘t yet flown the new Delta One suite headed mostly to Asia), KLM, and I prefer them of course over Air France‘s angled A380s though not their reverse herringbone direct aisle access 777s. They offer really good seats and functional internet. And my main meal re

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Why Basic Economy is Like the Movie Say Anything and Customers Have Their Boom Boxes Out

The major US legacy airlines have gone to great lengths to destroy their brand this year. And not only because a United Airlines passenger was dragged down the aisle and bloodied back in April because he wanted to travel home on the ticket he purchased when he was already in hit seat. Continue reading Why Basic Economy is Like the Movie Say Anything and Customers Have Their Boom Boxes Out...

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Crazy Tarmac Dancer is Back Guiding Planes and Busting Moves

In October the story of JetStream Ground Services employee Kyran Ashford went viral. He was discovered having fun directing planes on the tarmac as a Southwest Airlines flight departed Rochester for Nashville. Continue reading Crazy Tarmac Dancer is Back Guiding Planes and Busting Moves...

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Flight Attendant Spilled Burning Coffee on Woman, Rushed Her Topless to the Lavatory

Now a Southwest Airlines passenger says that on Monday morning‘s Southwest Airlines flight WN268 from Phoenix to Albuquerque "she was woken by scorching hot coffee soaking through her heavy sweater and onto her skin." The passenger reports that a flight attendant "yanked off her sweater and rushed her to the bathroom." The woman "was completely exposed" and the "front half of the plane could see [her] completely exposed" while she cried. C

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Getting 10 Cents a Mile on Domestic Award Redemptions

I rarely use miles for domestic travel. And most of the time I recommend strongly against it. Spending for a saver award, 25,000 miles roundtrip, you‘re rarely going to get better than 2 cents a point in value. Any time tickets are more expensive are you even going to find saver availability? Continue reading Getting 10 Cents a Mile on Domestic Award Redemptions...

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The US is Demanding Airline Security Changes in 38 Countries

The US Department of Homeland Security announced on Friday that it‘s imposing new conditions on countries in order for their citizens to remain to obtain an ESTA to visit the U.S. Continue reading The US is Demanding Airline Security Changes in 38 Countries...

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Free Points and New Places to Earn 5 Points Per Dollar

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites the latest news and tips. Continue reading Free Points and New Places to Earn 5 Points Per Dollar...

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DJ Mustard and Companion Caught With Loaded Gun at LAX Security Checkpoint

DJ Mustard - not to be confused with Colonel Mustard in the library with the wrench - has become the latest TSA ‘good catch‘. TSA at LAX must be a whole different organization than the folks in the rest of the country missing 91% 95% of the dangerous items going through security checkpoints. Continue reading DJ Mustard and Companion Caught With Loaded Gun at LAX Security Checkpoint...

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Woman Kicked Out of Lounge for Wearing Uggs and the Happiest Airports

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites the latest news and tips. Continue reading Woman Kicked Out of Lounge for Wearing Uggs and the Happiest Airports...

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10% British Airways Discount Extended for Chase Cardholders

This is the sleeper benefit and for those who buy tickets on BA this is huge. There is a re-usable code, CARDOFFERU, that cardholders can use to get 10% off their paid tickets. Continue reading 10% British Airways Discount Extended for Chase Cardholders...

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Flight Attendants Shamed American to Clean Dirty Air Vents on Planes

I frequently refer to the legacy US Airways fleet as a ‘basket of deplorables‘. We‘re four years into the merger and they never added seat power or extra legroom seats to most of the planes. The old tattered first class seats on A321s have gotten new seat covers, but they didn‘t even clean the seats themselves from the scuff marks and pen drawings that have accumulated over the years. That‘s just what we can see.

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EVEN BETTER: Business Class from Various US Cities to Central/South America From 513 Roundtrip

It turns out that there are even better fares than the two I covered earlier in the day and from even more cities: roundtrip business class fares starting at 513 from Orlando, Chicago, Los Angeles or New York to Lima, Peru on Aeromexico, and 616 business class roundtrips to several cities on Star Alliance carrier Avianca: Panama City 616; Lima 644; Cartagena 650, and Quito 653. Continue reading EVEN BETTER: Business Class from Various US Cities t

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Fare Alert: 1091 Business Class Roundtrip New York Santiago, Chile

SkyTeam member and Delta vassal Aeromexico is publishing an amazing fare from New York to Chile. You can fly most any time in business class for under 1100 roundtrip. And if you catch Aeromexico 787s you‘ve got a fully flat business class product. Continue reading Fare Alert: 1091 Business Class Roundtrip New York - Santiago, Chile...

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Big Singapore Airlines Changes: Paid Seat Assignments, Earn More Miles, New Upgrade Rules

Singapore Airlines has announced ‘new fare types‘ that will go into effect January 20th. They‘re introducing higher award change fees, the elimination of upgrades on the cheapest premium economy and business class fares, and seat selection fees on the cheapest coach tickets. At the same time more economy fares will become upgradeable (at a higher mileage cost) and the cheapest coach fares will earn a lot more miles. Continue rea

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Nashville Whiskey Tasting and Great Dining Weekend

Order your whisky neat you‘ll get a full pour and the bartender won‘t try to give you something cheaper than what you‘re ordering. Add a few drops of water or some ice if you‘d like after that. In 40 hours I enjoyed tasting whiskey and eating some great food. I didn‘t try any hot chicken, didn‘t check out any of the music scene, but that‘s alright I‘ve definitely decided Nashville is worth returni

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Qantas Introducing Melbourne San Francisco Service, Will That Undermine Their American Airlines Joint Venture?

Qantas today has announced new Melbourne - San Francisco service with a Boeing 787, although we don‘t yet have a launch date beyond "late 2018." This move surprises me because it front runs any renewed application for a new joint venture with American, and raises the bar for how much service and what new routes would be offered in the absence of such a deal (even if the total number of flights doesn‘t grow). Continue reading Qantas I

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Flagship Lounge Access (and oneworld elite status) From 389

With airberlin going out of business we saw several airlines offering to status match elite members of the topbonus frequent flyer program. Two among them are oneworld members Finnair and Iberia. Iberia is also proactively working to poach Lufthansa elites through this program as well. LAN and Royal Jordanian offer status match programs anyway but those require flight(s) with those carriers. The Finnair offer was silver with a challenge for Go

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A Trick to Accor Status and Tourism Officials in Trouble Over Upgrades

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites the latest news and tips. Continue reading A Trick to Accor Status and Tourism Officials in Trouble Over Upgrades...

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Delta Tempts the IT Gods: Only Weather Will Ever Cause Cancellations Again

Delta‘s relatively strong operational performance has led to a sort of self-delusion. They even lied about not cancelling any flights over the Thanksgiving weekend, their operational performance was very good but they couldn‘t resist the temptation to overclaim. They seem to have lost all sense of humility over at Virginia Avenue. And that‘s when bad things happen. Especially at an airline. Continue reading Delta Tempts the

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Vietnam‘s ‘Bikini Airline‘ 2018 Calendar is Out

VietJet‘s CEO became Southeast Asia‘s first self-made female billionaire last year. And the airline‘s CEO sees bikini campaigns and onboard stunts as empowering, even feminist given conservative Vietnamese mores. Continue reading Vietnam‘s Bikini Airline‘ 2018 Calendar is Out...

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