Frontier Airlines is rapidly developing a reputation as worst airline in the United States and that‘s no easy feat considering United and David Dao, and Spirit, normally all you have to do is say ‘Spirit‘. A 12 year old was kicked off a Frontier flight because the airline let him board without collecting the unaccompanied minor fee. Continue reading 12 Year Old Kicked Off a Flight for Failing to Pay Unaccompanied Minor Fee...

A British Airways flight once literally had to divert because a passenger‘s lavatory trip created such a bad smell. But what happens when a British Airways passenger doesn‘t make it to the lavatory? One British Airways passenger flying London Cape Town was assigned a seat in economy that he discovered was wet. He reports that a flight attendant agreed with him that the moisture was urine. She ‘handed him wet wipes to clear up t

Business class on Delta‘s Airbus A350 is going to be a the Thompson Vantage XL seat with doors. And for some reason right now saver level business class award availability -- 80,000 SkyMiles each way -- is wide open on the Atlanta - Seoul route. In fact it‘s open for the whole family. There are plenty of days that have 9 or more saver business class seats available for this new business class with doors. Continue reading Saver Awar

Qatar‘s business class is in many ways remarkable and even before the introduction of their new Qsuites this year arguably their A350 business class product was best in the world. Continue reading Qatar Airways Has Introduced Pre-Order Meals for Business and First Class...

Back in April I wrote about American putting international widebodies on some Hawaii routes. Earlier today I noted that some of those planes are being retrofitted with premium economy. American Airlines shared some details of their new premium economy service to Hawaii. Continue reading American Airlines Fully Flat First Class and New Premium Economy to Hawaii...

I‘ve always liked Turkish Airlines Miles Smiles because they‘ve been the most generous Star Allinace program over time offer status matches and the status lasts up to two years. In addition their award chart is downright cheap for many redemptions -- whether using the Turkish Airlines award chart or the Star Alliance award chart. What‘s held me back from using the program much is that it isn‘t a program for banking miles

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites the latest news and tips. Continue reading Marriott 5 Night Travel Package Success and Why We Get Emotional on Planes...

In addition to American‘s suspension of Los Angeles - Auckland for seven months next year, this weekend‘s schedule load also brought their new seasonal international routes online. Continue reading Book Quickly: American‘s New International Routes Have Great Award and Upgrade Availability...

oneworld member air berlin is in bankruptcy and received a loan guarantee from the German government to keep operating. Its frequent flyer program topbonus is also a separate company, and if air berlin goes out of business (selling off pieces of the airline, a reasonably likely scenario) it too will lose its airline. The topbonus program isn‘t in bankruptcy. But it has announced a suspension of both mileage accrual and redemption. Continue

The 52 year old wife of Zimbabwe‘s strongman leader Robert Mugabe is ‘marooned‘ in South Africa after allegedly beat a topless nightclub model with an extension cord after finding the woman with her two sons in a hotel. Now South Africa has grounded Air Zimbabwe‘s 3 routes out of Johannesburg, and Zimbabwe has seized a South African Airways plane in Harare -- and is threatening to do the same to British Airways. Continue r

Tommy Lee of Mtley Cre fame was formerly married to Heather Locklear and to Pamela Anderson. He‘s currently dating comedienne Brittany Furlan -- who was apparently once the most followed person on Vine. They managed to spend part of the one hour Embraer E-175 flight joining the Mile High Club. And another passenger caught their lavatory exit on video. Continue reading Rocker Tommy Lee Joined Mile High Club on One Hour American Airlines Fl

Under the leadership of former Delta CEO Richard Anderson the airline played hardball with customers, suppliers, and politicians. Under new CEO Ed Bastian their narrative is that they‘re playing nicer. Apparently pilots at New York JFK haven‘t gotten the memo! Continue reading Delta Takes Out the Competition: Clips 2 Planes and a Truck in 24 Hours...

I like programs whose points transfer one-to-one to a variety of miles (Chase, American Express, Citibank, Starwood). That gives you the most flexibility, and bank proprietary programs that transfer to miles have also been the least likely to devalue. My personal approach to diversification is to earn points across the different transferable points programs -- I want my big balances in each of Chase, Citi, and American Express. Continue reading

Frontier Airlines doesn‘t start with a great reputation for customer service, and that weighs on any opinion about how the altercation went down. This is the airline that kicked off a blind man in June because he‘d be a liability in an emergency. Continue reading Two Passengers Kicked Off Plane After 8 Hour Delay for Complaining.. To Each Other!...

Back in April we learned that American Airlines service to Auckland would become seasonal. What was once a suspension from August through October for 2017 now seems like a suspension from April through October for 2018 -- if the flight returns at all Continue reading American Suspends Los Angeles - Auckland Flight Effective March 23...

There‘s nothing new about a total solar eclipse. It‘s completely predictable, indeed the Greeks could predict it and those calculations will last until the sun burns out. Now it would be cool if you were the only one who knew about an eclipse, and it happened to come right as you were captured by soldiers or savages. You could prove your mystical powers by blotting out the sun and then they‘d all bow at your magnificence. Contin

Low energy prices have meant a reduction in travel to energy rich nations of the Mideast. As a result the region‘s airlines have made service cuts to reduce expenses. Continue reading Etihad‘s Cuts Continue, Go Even Deeper With Lounge Spa Closure...

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites the latest news and tips. Continue reading Each US Airline, In a Nutshell and American Domestic Service to Grow at JFK...

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites the latest news and tips. Continue reading Each US Airline, In a Nutsell and American Domestic Service to Grow at JFK...

American Airlines has filed a super discounted fare between Washington DC and Chicago. Here‘s a 50 flight: To show how big a deal the various taxes added onto airfare are, especially for cheap fares (as a percentage of the total price) and to understand why ultra low cost carriers often complain about these taxes and having to advertise airfares including taxes and why the larger airlines can benefit from higher taxes against low cost comp

Two years ago I wrote the Ultimate Guide to Booking Award Tickets Using American AAdvantage Miles. It‘s basically still up to date, except for a subsequent award chart devaluation. However American‘s award cancellation and redeposit policy is much better than what I wrote then -- although most American Airlines call center agents don‘t know it. Continue reading How to Save Hundreds of Dollars When Cancelling American AAdvantag

In the days following violent protests in Charlottesville, with white supremacists clashing with counterprotestors, White House Chief Strategist Steve Bannon -- the leader of the nationalist faction in the West Wing -- has stepped down. That weakens the hand of those pushing for trade wars. It weakens the hand of Delta, American, and United in the Administration. Continue reading Steve Bannon‘s Departure from the White House May Be Bad Ne

American AAdvantage adds fuel surcharges to awards on British Airways and Iberia. They‘re fairly de minimis for Iberia flights, but for British Airways it makes awards too costly to often be worth it. For coach tickets it‘s silly, you pay almost as much as a ticket costs. For premium cabin tickets it‘s like paying for a coach ticket and using miles to upgrade, but earning neither miles nor status despite the huge cash co-pay. Th

American Airlines domestic meals are really bad. I don‘t want to eat them. But I rarely question whether it‘s safe to do so. easyJet meals, however, may be another story. Continue reading Airline Selling 10-Year Expired Cheese Toasties as Buy Onboard...